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The global outsourcing market especially the IT outsourcing market after a few choppy and trying years, hopes to find its lost rhythm back in 2019. Mint newspaper says the sector will grow faster in the year starting 1st April, thanks to twin trends of larger contracts and increased outsourcing. In this background, I am composing my thoughts here on how the Software Services firms especially the small ones in India can reinvent themselves and plan…

Every year, TiE Chennai organizes their annual mega event celebrating entrepreneurship called TiECON where we get to hear talks by industry leaders and panel discussions by experts and rising stars. This year too was no different and this post is from my notes. Yesterday it was the awards night which celebrated entrepreneurs from various fields. The lifetime achiever award was presented to Dr Ashok Jhunjhunwala, Professor in the Department of Electrical Engineering, Indian Institute of…

TTK Group along with TVS Group are symbolic of business houses in South India – both were founded nearly a century ago by industry stalwarts, are family owned, both stumbling their way in post-independent India, to reinventing themselves with a vigour after the economic liberalisations of this century. Unlike TATA, the largest and the oldest Indian conglomerate who expanded to Software Services (through TCS) and benefited immensely during the IT boom decades, both TTK and…

Before Flipkart came to India, I was buying technical books from Amazon.com and having them shipped to India by paying ridiculous amounts for shipping. I am unashamed to say I am addicted to Amazon for well over two decades now. Then as soon as Flipkart started, I started buying from them – in those days they sold only books, yet their customer service was exceptional and was unheard of in India before them and they…

Last year, I had conducted a half-a-day workshop for NASSCOM on “Rebooting Software Services Industry” where I presented on why the threat of a premature death of the industry as written by mainstream media is real – this is the industry that has made India an export powerhouse – and what needs to be done to tackle the problem and grow. My friend Mr Sankaranarayanan followed it up with C6 Framework which is a tool…