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Usability

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Dear Facebook, Please understand that not everyone is as smart as your product managers, I am certainly NOT. I don’t understand the #UI for “Your Story” feature on the web. When I see a notification that a friend has posted a new story, I click and I get a weird looking “mobile” like window which goes away even before I can read the whole post or story or text or whatever you are calling it today. And,…

This week I encountered two examples of how even the giants in e-commerce have a lot towards improving the usability of their apps. The first was with Amazon India. You expect the Internet juggernaut to have perfected the whole online shopping pipeline, yet I found there was a bug in the invoice that was displayed – Amazon engineers might argue it is a feature, but for me, a consumer it is a bug. The below…

On 19 February 1946 Alan Turing designed the first well-known software for a stored program computer.  Seventy years later, each of us are carrying numerous apps (software) in our pockets and wrists. Software today can be incredibly powerful, they contain millions of lines of code, can guide nuclear missiles to their target, even recognize the human voice and translate them on the fly. Today’s mobile apps like Microsoft Word or Facebook are more complex than…

This is something that I saw two and half years back during Microsoft Mix ‘09 conference. I wanted to blog about it then but somehow seemed to have missed it. Today I was reminded of it when I was talking to my Yoga master about my experience of going to a Doctor in the USA and buying medicines there a few years back when I fell sick during a trip to Houston. Unlike India where…