Gadgets Microsoft

Update to XBOX 360 AC Adapter story


This is an update to the earlier post on my experiences with getting my XBOX 360 US version work in India, it was basically how I got a 220V Power Adapter for XBOX 360 in India.

There are two options to get a 220V (India) Power Adapter for your XBOX 360:

  1. The XBOX 360 220V Adapter I was using stopped working, may be because of the frequent voltage fluctuations in Chennai for last few months. Hence I went back to Ritchie Street and bought a new one. This time I made it a point to note down the shop name for benefit of others (and may be for myself again) as this was most asked in the comments I received for the earlier post. I purchased a new XBOX 360 220V Power Adapter (without warranty) for Rs.2500 + VAT from “Shah Trading Co.“, 15, Narasingapuram Street, Off. Mount Road, Chennai – 600002; Phone: 044-2841 5874.
  2. After this, I contacted Microsoft Support in India and asked whether they have a solution now?. Surprisingly this time around, they right away offered a solution. They asked me to go a near by service center in Chennai and drop the original 110V (USA) power adapter. Within 20-30 days of doing this, I received a replacement of a new 220V power adaptor absolutely free. Great service by Microsoft, keep it up. You can contact  Microsoft support in India at toll-free 1800 102 1100 and select Option 7 for XBOX support. Please keep your XBOX 360 Serial number, original purchase invoice handy with you when you call and request them for a replacement to make your XBOX 360 US version to work in India. Considering that officially XBOX 360 support is available only in the region you bought I was lucky to get this replacement in India. I feel this replacement offer is a nice gesture by Microsoft and note that it is available only for original XBOX 360 accessories (not third-parties made).