If you are using Microsoft Outlook with either Exchange Server or Office 365, you may at times see few emails titled “Synchronization Log” as Unread mails. I have been getting this for years now and it is a known harmless issue and can be safely ignored.

Outlook-Synchronization-Log

If like me having Unread mails bothers you, you can do this simple fix. To correct it the user needs to customize the search folder as following:

– Go down to Search Folders
– Context click on the “Unread Mail” folder and choose “Customize “Unread Mail”
– Click on Browse
– Unselect the checkbox for “Search subfolders”
– Select manually all folders you would like to see Unread mail from
– Press OK and OK again.

More details here.

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