Economy

Consumer Protection for Credit Card Users

T.Nagar Talk (a local paper) today carried a piece about Centre for Social and Economic Justice. This Organizations runs a site creditcardvictims.org for helping consumers for their rights with credit card companies. The site offers some good advice on smart usage of credit card. Though sites like this are common in the USA, even the popular TV Show Oprah has a website on this – but in India, this is a new effort.

Read my earlier post on Credit Card Regulations in India. Last week I had a good experience – for official use I had bought 3 mobile phones on a same day from one shop with my Citibank card. I got a call with in few hours from Citibank Service Center in Gurgaon verifying whether I did the transactions. This is what I call “Good Service” and protecting consumer interests.