Ordering fresh vegetables

In 2011 I had written about my good experience with ordering fresh “cut” vegetables door delivered from VeggiBazaar.com, unfortunately they closed shop shortly.

Now you have a new big kid in town, BigBasket.com, in a short time they have become the largest online Grocery store and supermarket in India. I like their easy to use website and app, once you order you have the option to choose the time slot that’s convenient for you for the delivery. I have been ordering for few times now their cut fruits and vegetables, their organic variety of produces. They come neatly packed, transported in cool box and delivered on time. 

Last week in one of my order the cut watermelon and muskmelon that were delivered both tasted spoiled, I took a photo of the label in the pack showing the barcode and registered a complaint in their website. The next day I received an “apology” email and full refund for the two items, I appreciate the good service by BB.