No Water in a 5 star hotel

For a Microsoft event I am staying here at Renaissance in Mumbai (A Mariott Hotel) and they allotted me a room in the newly constructed (nearly complete) Renaissance Towers – like in Software we were made to beta test the towers!.

In the morning when I got up and went for my bath – surprise, no running water. The housekeeping didn’t even have an estimate of when they will have it repaired and they didn’t even show a sign of remorse for their poor service. I had to do a “Luxury” act of brushing my teeth with bottled water, then with the help of perfumes and a set of clean clothes  I went to my breakfast meeting. I was feeling a little better that the person I met was also staying in the Towers and couldn’t have his bath either :-)

After an hour, the water supply was restored but that too only Warm Water – no Cold Water!

One Comment

  • Inas Pereira

    Yes i go with this point "No Proper service"

    i wanted help in my luggage to be taken to my room, went to lobby conceirge desk, i asked the guy on the desk
    he said wait for a minute but he took my 20 precious minutes and later when i bursted on him he said u can take the luggage to your room i asked him is it self service wont anyone help me, he said no