Most of the time when you are asked to complete a feedback survey, you are left wondering whether anyone actually read it. It seems they do in some companies. Last Sunday (29/July) I was travelling to Chennai on Paramount Airways and completed a survey. Surprise!, next day Monday (30/July) morning I got an email acknowledging the survey. I guess all the survey gets into a system, generates an auto-reply and goes through a workflow/BI.
Anyways, good job Paramount Airways, please keep it up.
Feedback on Paramount Airways