This is an update to the earlier post on my experiences with getting my XBOX 360 US version work in India, it was basically how I got a 220V Power Adaptor for XBOX 360 in India.
There are two options to get a 220V (India) Power Adaptor for your XBOX 360:
- The XBOX 360 220V Adaptor I was using stopped working, may be because of the frequent voltage fluctuations in Chennai for last few months. Hence I went back to Ritchie Street and bought a new one. This time I made it a point to note down the shop name for benefit of others (and may be for myself again) as this was most asked in the comments I received for the earlier post. I purchased a new XBOX 360 220V Power Adaptor (without warranty) for Rs.2500 + VAT from "Shah Trading Co.", 15, Narasingapuram Street, Off. Mount Road, Chennai – 600002; Phone: 044-2841 5874.
- After this, I contacted Microsoft Support in India and asked whether they have a solution now?. Surprisingly this time around, they right away offered a solution. They asked me to go a near by service center in Chennai and drop the original 110V (USA) power adaptor. Within 20-30 days of doing this, I received a replacement of a new 220V power adaptor absolutely free. Great service by Microsoft, keep it up. You can contact Microsoft support in India at toll-free 1800 102 1100 and select Option 7 for XBOX support. Please keep your XBOX 360 Serial number, original purchase invoice handy with you when you call and request them for a replacement to make your XBOX 360 US version to work in India. Considering that officially XBOX 360 support is available only in the region you bought I was lucky to get this replacement in India. I feel this replacement offer is a nice gesture by Microsoft and note that it is available only for original XBOX 360 accessories (not third-parties made).
Hi,
I’ve bought an xbox 360 in the u.s and I’m facing the same problem. I live in mumbai. I’ve found a voltage converter here but I’m afraid to use it as it might cause damage. The voltage converter is rated 1000W and it converts 220 to 110V but it looks very small for a transformer. Also I’m not sure about the company. Can you give me any information on buying a good converter so that I don’t damage my xbox. Thank you.
Hi Venkat,
Thanks for the useful information. I was facing the same issue but after reading your blog, it seems all my problems are solved
. Thanks a ton.
Regards
Yogesh Tiwari
I was facing the same issue can you give me the chennai service center address or phone number.
Sir,
I have recd Xbox Elite Ser. No. 091445594107 purchased in USA today.
The AC adapter Model HP-A1503R2 has Input AC 100-127 V.
The power input in INDIA is 220 V.
MICROSOFT PLEASE HELP.
Angad Grewal, C-5/2 ADITI Apts, D-1 Janakpuri, N.Delhi
( Mobile 9891157117)
Dear Venkat,
1. Above is the mail I sent to MICROSOFT on 19 Mar 10. My uncle
had sent me Xbox Elite from USA, the dilemma being the same- local ‘adapter’
bought was overheating- a big let down and disappointment being unable to play
Gears of War. Looking for a solution, stumbled on your blog where lay the perfect
answer. Contacted MICROSOFT via the above mail and Xbox Service Support- everything
moved really fast.Xbox Service Support ‘escalated’ my request, they called back in
a few hours and assured that within two days ‘REDINGTON’ their logistics outfit will contact.
20 Mar at 10.03 am REDINGTON called to confirm my mailing address.
2. 24 Mar at 1pm the adapter was delivered FREE OF COST and since then i have been on seventh heaven.
THREE CHEERS FOR MICROSOFT. ANGAD.
Hi Angad, What is the microsoft support email address you used to send the issue?
Dear Angad Grewal, very glad it worked out for you. Enjoy your XBOX. Remember the games you buy in India may not always play with USA XBOX – double check on REGION.
Hi Venkat,
Thanks a lot for this info!! i was very worried after purchasing a XBOX from US, was even ready to purchase one from ebay for 6k, but fortunately i came across your blog and got the 220V adaptor for free!!
Cheers,
Rajiv
hi.. ‘m using an elite xbox 360 console and it was purchased from the us.. i flashed it at a shop in richie street.. after few months faced red ring of death problem.. so went to richie street and got it fixed for 2k.. again ‘m facing this problem so i want to get it fixed from an authorized service center in chennai.. do u know where to find an authorized service center??
Christopher, I doubt Microsoft/Authorized Service centre will handle tampered devices. You can give a try at their support at http://support.xbox.com/hi-in/pages/call-us.aspx
Hi Venkat,
I am Bala from Chennai, i saw all the posts and was searching for the possible solution for a smoked Xbox 360 power adapter from the U.S., you post was very helpful, infact it was a saviour!!I got a new Xbox 360 slim from the US and when powered on with the voltage converter it didnt power ON, so i tried putting it directly into indian socket which was of 220 volts and the adapter smoked like crazy , there was a lot of smoke and i thought the xbox blew and it is totally ruined but fortunately i came across your blog and the next day i went to Ritchie street in chennai, found the place Shah and co and got the new adapter for Indian sockets. now the console is also safe and it is working fine. I thought of writing this piece of message as a token of gratitude and also , it might be useful for someone else too..
Thanks for the help
Regards
Bala.
Hi
I just bought a xbox 250GB with kinect bundle from the US. Thanks to your blog, the power chord issue could be solved with either Microsoft support or the ritchie street. I have another issue, my T.V is PAL but the xbox I have has NTSC video encoding. I did find some converters but just wanted to be sure if they will be of quality output.
I was wondering how you handled this. Does the T.V need to support NTSC to get it to work?
Thanks in advance,
PJ
Hi,
I just want to thank you for this blog!
I bought a XBox 360 with Kinect bundle from the US, and had the same problem of setting it up in India.
I tried a step down transformer, but it did not work (by the sound that it produced and the smoke, I think it blew the American adapter too!)
After contacting Microsoft India on the number mentioned on the blog, I received a quick response, and they told me that they would send a Indian adapter and cord as a ‘goodwill’ service.
And true to their word, we received the adapter and cord absolutely free of charge from Microsoft today! (We did not even have to pay any shipment charges!). ALL cost was borne by Microsoft!
This was absolutely deligtful! And needless to say that I’m loving my Kinect!
Thanks for the blog post. This was the only place where I found this information!
PS: The delivery of the cord took about 12 days since I live in a city in Rajasthan, and the cord was being shipped from Chennai. Quite a long time, I say, but what the heck! It solved my problem and I did not have to buy a new cord!
HiVenkat,
Thanks a lot for this post for Xbox 360 Power Adopter. I am facing the same issue as I got my xbox from us just 2 days back and I was trying to get StepDown Transformer. Today I have contacted to Microsoft help center but they require Sr. no. to proceed, so I will try tomorrow. Thanks a lot again.
I am Vishwanath from Chennai, i saw all the posts and was searching 220VAC to 120V AC adapter for one of my cordless phone brought from USA, finally i found above given number and find it. really i am appreciate for the useful guide.
@VishwanathHalkeri, You can also try to buy the direct 220V "DC" Voltage Adapter for your cordless Phone. Ensure you read the DC Voltage correctly and buy a good quality adapter so that it doesn’t damage your phone. This way you will save power that will go wastage on 220V AC to 110V AC then to DC conversion.
Hi Venkat,
The blog is really useful. I just received xbox from US will call MS. Do we have any options on cd? As we don’t get ntsc games in india.
Thanks
Hello Venkat,
Thanks a tonn. This is a brilliant post.
I got my xbox from the US just yesterday and if only I has read this post earlier my US adapter had been saved. I did not face such kind of a issue with my PS3 and was able to connect it through my UPS just fine.
When I connected my xbox through the UPS to India voltage it smoked and with a loud noise went dead. The adapter is waste now but I’m really worried about the console itself. Going by the responses nothing must have happened to the console.
Can anyone re-confirm? I have my new India adapter coming in from Microsoft shortly.
Regards
Hi Rajat
Did your Xbox finally worked?. I too have done the same mistake. But after going through the post, have now ordered for new adapter. However I am too nervous whether my console will work. A positive response from you will at least put my anxiousness level to rest for the time being
Regards
Abhi
Rajat,
Me too did the same problem for Adapter, Have you recived new from MS and is console working fine or not ?
I am bit worried abt mine now…its not getting power on. I have get repaired smoked adapter and now using it with 110 convertor but aft.er few seconds power went down in console.
Thanks for the blog. I faced the same issue. I bought the xbox from US. Eventhough I used a converter (240v to 110v), the adaptor burned. I called Microsoft support and they send me a adaptor free of cost. Thanks.
This has been one of the BEST blogs I have come across…I got my XBOX 360 from US n got my adapter smoked in India’s 220V funda!…Bought an Indian Adapter for 2300rs.Unfortunate tat I came across this blog later…However, I called up Microsoft n within 24hrs they said that a new India compatible power adapter will be shipped to me!! Amazing!
Kudos to MS’s customer service and the owner of this blog!
Abhishek
I just came across my blog today only but just for the benefit of others even I got a free replacement adapter from microsoft in the month of june. I had to call up the USA customer service register the complain there and then gave the refrence in India customer service to get a free adapter!
dude….
tnx a lot, you are a rock star
mean while post the solution for games as well. Where can U get region 1 games i Bangalore ?
Thanks guys, after going through this website and your experiences i have raised a request with microsoft india and i am waiting for the INDIAN AC Adaptor and eager get my hands on my XBOX 360 KINECT. And Microsoft has upto its name for after sales service KUDOS!!!
Sirji, Thanks you sooooo much for this info. I spoke to microsoft and they offered me an exchange free of charge.
Dude, Thanks for the tip.
I called MS and they have offered to replace the 110v adapter with 220V adapter.
Pravin
I called MS and they have offered to replace the 110v adapter with 220V adapter. Thank you so much for the tip friend.
Prashanth
Hi Venkat,
I am glad that I found this blog through google search. I also bought XBOX Kinect from US and the power adapter blew up because of 220v/110v issue. I will contact Microsoft tomorrow and see if they send me a 220v compatable adapter. Thanks a bunch….
Hi sir. I received new xbox 360 s from Canada and I accidently burnt it’s power adapter my problem is that I have not purchase invoice can now MS help me to change power adapter and also suggest me other option like where to purchase new one becoz I live in Punjab thanks in advance
Dharminder, please call Microsoft and try your luck. Least you should be able to buy a new one. All fails you can get unsupported one from your local/Delhi electronics market.
Guys
The post from Venkat is really useful. You can also do the online registration at myservice.xbox.com . Make sure you mention the India address. Register your products online ( will ask for serial number) which is available on the product. Once you have registered your product you can select the product and order for a replacement accessory ( power adapter, etc).
Regards
Rakesh
My brother in US has bought XBOX 360 4GB NTSC slim model + Kinect. I want to use the model in Chennai,India.Is it enough if i provide the serial number of the xbox or i have to deposit the us xbox adapter.Because I will be getting the xbox in December 8th.I want to do give a request for 110-220v power adapter early as it would take 20 days for microsoft to send the new adapter.I also have another question.Where can i get NTSC games model in chennai?I visited landmark in nungambakkam.They only sell PAL version games.
Prashanth, first a disclaimer: I am not an authority on this or connected with MS in anyway.
I will suggest you call up Microsoft in India through the Support website on their exact requirement. I suppose they require a proof of purchase and ownership before they act. In India you will get only PAL games as I believe that is what Microsoft licenses legally in the country. For NTSC games you have to shop online or in grey-market like in Ritchie Street or Burma Bazaar.
In case you want to check which PAL games would work on an NTSC system for those folks who had bought their systems in the US, please check the following link. They mention that its not totally accurate but its worked for me 100% of the time. I normally check this list before getting a PAL game to work on my NTSC system (and vice versa):
http://www.play-asia.com/paOS-00-3-xbox360_compatibility_guide-49-en.html
Hi,
This is a great info … i got my power adapter for Xbox for free from MS.I just made a call to the numbers provided in this blog.. thank you very much for this info….
Thanks for the information sir,I have another question.Should i get Step up transformer which costs about 2,000 rupees or should i get xbox 220v adapter.
Thanks a lot guys this was really helpful. And thumbs up for Microsoft support. Extremely quick and efficient. Since I had the console registered with Microsoft they pulled the information for me and I really didnt have to explain nothing. I am awaiting my instructions for the exchange of the US power brick with the one for India.
thanks a million.. this blog indeed helped me solve a long standing problem with xbox..
i got an x box from the US..wenever i plugged it into the power socket here in india, the power to the whole house would get cut off.. i tried all measures from a step down transformer to a second adaptor wit AC output.. no way wud the problem resolve.. but on gettin the info here, i called microsoft and bingo..got a replacement in jus 2 days.. now im enjoying my xbox..
btw i hav got a small problem.. wen i put an original xbox game into the tray, it says “need a hard drive to be plugged in”.. i formatted a 250gb harddrive to give 16 gb to xbox in fat32 format.. still the same problem persists.. any solutions pls?? or is 16gb too small??
Hi ,
I recently bought XBOX 360 4GB with Kinect in US. I will be going back to India in March 2012. I have couple of questions
1) Can you please tell me if only getting the 220V adapter will make XBOX work in India or i need to purchase a step down transformer.
2)I read somewhere that XBOX purchased in US is NTSC only and it will not work in TV sets used in India. I have a 3 year old LG television in India. Will my XBOX work on that.
Thanks in advance
Hi Satnam,
1. Microsoft is gonna replace both the plugs and adaptor, so you do not need anything else once you get that.
2. LG TV bought 3 years ago will definitely play NTSC format too. So you should be all set.
Thank you so much. Microsoft is going to replace my adaptor as well!!
Thanks for this blog, it helps a lot while facing the same problem across the region. Kudos to Microsoft with the help and support. Many Many thanks.
Enjoy Xbox.
Hi,
I recently bought the xbox 360+kinect in US and replaced the power cord and adaptor as well .Can someone tell me what fuse i should connect to? i mean is it 5Amps or 15amps? please help.
Really really thankful for this blog. This solved my misery of how to use XBOX in India, without spending on unreliable converters.
Kudos to owner of the blog.
Hey Guys,
I am facing the same issue as most of you and ended up smoking my 110V US Adapter. I called the number mentioned above by Venkataragan, but I keep getting recorded message. Has the number changed by anychance? Please do let me know if you guys are aware of the new number. I got my xbox from US couple of days for my brother and now I am not able to use it here. Your help is much appreciated.
PS: Special thanks for the Venkataragan for taking time to post this blog and also for everyone who cared to acknowledge and reply back
Thanks Venkataragan. Your blog saved 1000 bugs. I bought a voltage converter last year from ambrit electronics in hyderabad for my nephew’s xbox which I bought in US. I was planning to buy one more voltage converter for my new xbox which I bought 2 weeks back in US. But when I saw you blog called the number you have mentioned. It really worked with in 5 days I got a new adaptor which works in India without any charge. Thanks to you once again.
Girish, The same number worked for me. I called that number last Friday.
Venkat – Thanks a million. The MS support no. you mentioned helped me and the converter was delivered in less than 4 working days. Also they called back to confirm receipt!!
Hi Venkat,
Excellent post, very much helpful.
I received my bundle last night and early morning called XBOX support. They didn’t queried much, just the serial number.
I registered my product before on xbox website so they had relevant infomation.
Forwarded request immediately and confirmed that Redington, Chennai will contact withing 2 bussiness days. They also told the indian power adapter are currently out of stock which may take 4-5 days to ship. But that’s fine if we getting original india supply adapter.
Excellent gesture from Microsoft.
Cheers!!
Saurabh
Hi Venkat, Thanks a lot for sharing this useful information.
I have a question on exchange/replacement of power adapter. I understand from this forum that MS would mail/courier the replacement to our address once we register our product and request them for a replacement. when exactly should I deposit my US adapter with them?
Thanks,
Mani
Just a quick question to all who got the replacement adapter from MS.. Was your XBOX still under warranty period or did they ship the free adapter for xbox whose warranty period (i.e 1 year) has expired .. please let me know.
Thanks
Vinit
Hi All,
I’m also facing the same problem.
Do they ship the new adapter via courier or in person?
Do we need to return the US 110v power adapter?
Thanks in advance.
Thanks,
Ramesh
Hello All,
guys i need somewhat diff support. I got one from france. The adapter says 220 v so i suppose that isnt an issue, will be setting it up tomorrow.
But, don’t we face any problem with the lcds as there r 3 systems, PAL,NTSC and one another( whch i dnt rmmbr) . Kindly advice.
Hitesh,
I did issue with adapter , Have you recived new from MS and is console working fine or not ?
I am bit worried abt mine now…its not getting power on. I have get repaired smoked adapter and now using it with 110 convertor but aft.er few seconds power went down in console.
me threeeeeee the same problem
Dear All,
My problem is just the reverse. My TV is NTSC bought from Canada while I bought my Xbox from India (PAL). The system is not supported by NTSC. Please advise what to do. Thnx in advance
i am suffring from same problem i recentely bought xbox360 250gb kinect from usa
if you use a HDMI cable, I think it should work irrespective of the technology (NTSC/PAL) and I assume your TV does have a HDMI port.
Just to add I’ve got my US power adapter replaced a couple of days back (MS customer care took about a 7 working days for this). They have sent someone who collected the old one and provided me with the Indian adapter. very nice of MicroSoft India for doing this free of cost and Thanks once again to Venkat for sharing this info!!!!
Mani Can you please share the number to which you called, I tried calling the toll free number-1800 102 1100 from US but I couldn’t get it connected.Please let me know how can I call them and get the adapter replaced.
Thanks In Advance.
Yes, its the same toll free number (1800 102 1100) you’ll have to contact them. it is possible that you may not be able to reach them on any mobile network. so try with a different phone.
Hello Mr. Venkatarangan,
I wanted to drop a word of Thanks for your excellent blog which helped me resolve
my problem of the XBOX power adaptor.
As per your suggestion, I called up the microsoft helpline number given and was promptly delivered
a replacement power adaptor free of cost.
Thanks a bunch, to you and to Microsoft!!
Naveen
It worked!! I could get a Indian Version of the XBOX Adopter deliver at my door. All Thanks to you. Really appreciate you taking time to compose this note..
Thanks for the blog. Power supply delivered to my doorstep in 2 days. Kids loving it.
Thanks a lot Mr. Venkatarangan,got my xbox from the US last sunday,had read your blog that very day and called MS support first thing monday morning.Got my adapter replaced this evening.
Its due to your blog that i could minimize the tension of burning my adapter.Thanks a lot once again.
Thanks a lot dude….nothing much to add here.
Your two cents mean a lot to me.
Just one thing for those who come here in future:
Register your xbox online before you call MS, which helped the service request go smooth.
Hi Dinesh, thanks it worked for you. Enjoy your XBOX in India (Here is the 2 cents you asked for
).
Please blog and share.
Thanks Venkat!
This blog helped me a lot with Kinect I got from US. I got a replacement for power adapter too. But I got an adapter with 16 AMP plug and I don’t have a 16 AMP power point near my TV at all. When I contacted MS, they said that is the standard adapter they give everybody for replacement. As 5 AMP power points are the norm. in most of the households, I am not sure why are they providing 16 AMP one. I see lot of people here got a replacement here, can anybody suggest what should be done now?
hi harsha, glad it worked for you too. they give 16A because of its current rating. it is better you call an electrician to get a 15A socket with appropriate wiring done. depending on the distance from the nearest point it shouldn’t cost you much compared to Kinect & XBOX price. in the interim you can get a small power box done that goes into a 5A socket and provides a 15A socket output.
while on the subject, if you live in Chennai or Bangalore where nowadays Voltage Fluctuations and Power surges are common, it is better you invest in a decent voltage stablizier as well. i did one. make sure you get 1KVA or so to cover your XBOX, TV & Kinect.
you get a 16A to 5A converter in electrical shops for Rs 50. it works perfectly for me and I did double check with the electrician before buying one. for Xbox power requirement, 5A is good enough.
Thanks again Venkat.
About voltage fluctuations, I have a UPS, do you still require stablizer?
Most likely you will not have an Online UPS in Home (unlike Offices), so it will be a good idea to connect your UPS to Stabilizer for Indian conditions. I have the problem of frequent power adapters dying before I put one. Please check with your UPS vendor for actual guidance.
Hi venkat,
I bought a new xbox360 in us and it smoked when I tried to use it in india. I contacted microsoft and the have provided a indian version of power adapter. But when I plug in the indian adapter, xbox is not getting switched on. I am worried whether my xbox got damaged or the power adapter is not good. Please help me.
Thanks,
RMesh
Hi,
After checking the details in this blog I called to Xbox service and requested for replacement of 110V power adapter and they took the order. The customer care ppl told me that the replacement is free and I need not pay any amount for it. However, today I got a call from FedEx courier office and they told me that I need to pay customs duty of Rs.2300/-. I think the power adapter is shipped from chennai service center. Also, the service center guy in chennai told that I need to return the 110V US version adapter.
Anyone of you who got the replacement for free are charged with customs duty? please respond on this.
Regards,
Gopi
Hi! Gopi
Did you come to know why you were charged Rs 2300/- ? Was it for adapter or something else.
Thanks
Sameer
Hi Gopi
They won’t charge for adapter. I am not sure why they are charging you? I think you can ask them since when they have started this. They might have changed the policy now.
Hi,
Its a mistake from service center people. They gave me an Indian version adapter which didn’t work when I tried to connect to the console. Waiting for replacement of a working power adapter.
We need not pay any money… its a free replacement from Microsoft as long as the warranty is valid.
Hi,
After reading the blog , it is clear that Microsoft will give Indian version of adapter for free. But no one has clerly told about the US version of adapter. Does Microsoft take the US version adapter. if yes, do we need to return the US adapter to them first and then they give the Indian adapter? How do you return the adapter (via courier?)
Venkat, if you can update the main blog with this information, it will be very helpful to all.
Thanks,
VG
Hi VG!
My US adapter was recently exchanged with the Indian one. It was home delivered by a guy who took the US adapter with him and asked me to sign the receipt of the new one. Microsoft support told me that the US adapter has to be in a working condition to have eligibility for a free replacement. It took them 6 working days to deliver the product. Hope this helps
Thanks to this blog…i received my replacement from Microsoft.
But just before seeing this blog, i had purchased a brand new indian power supply for “3200 INR”(with bill from a Genuine XBOX store (Games n Gadgets store http://www.ngng.in).
Now that i have two of them, i can sell for..call me at +91 9886716233, if you are interested.
Thanks Venkat. You saved me Rs. 2500 ! I just bought and brought xbox from US through one of my friends. Called the 1-800 no, didn’t go through for some reason. Went to https://support.xbox.com/en-IN/request-chat?service=xbox-360&category=Other&ccfissue=&ewt=1&navlistpath=NavigationList& and clicked on Chat and asked for the replacement. They asked me to register my xbox using the serial no first, did it and the chat agent ordered one for me. He said a company called Redington will deliver the adapter. Next day I got a call and told me I will get it in 5 days. Ordered on Tuesday and got the replacement today (Friday).
For exchange they give 16amps plug point, you don’t need to have 15amps outlet or need to buy a converter (15amps plug to 5amps point) if you have old PC power cable lying, just plug in that to the brick and you can use it.
thanks a lot for the post. I was going mad after calling most of the electronic stores to find a power cord for Canada model which burnt :-/.
I called the Microsoft support and they have agreed for a freeeeee replacement and without even asking for warranty card or any other info.
They just need the console serial no.
There is dedicated XBOX group from Microsoft to help
toll free number – 0008004401179
Once again thanks and hats off to Microsoft Service!!!
I am glad i read this. I will be bringing my XBOX Kinect to India this weekend. I have a Samsung 40C6200 at home. Should i be concerned about the PAL/NTSC thing? And thanks Venkat, i would get the adapter as soon as i come back to India.
Nayyar
Hi All
I am about to buy ab XBOX today in the US. Will be carrying it home in a week. I know I need to register India as the country whenever I do. Any other precautions that I need to take? Will there be a problem loading youtube and other india specific apps? Will most of the games play or do I need to get some unloack done?
Thanks
YouTube, NetFlix and other online services in XBOX work only if you have an XBOX Live monthly subscription. Most of these services are not available for Indian billing address, so if you continue to have a US Credit Card you should be fine. Even then some services might block content streaming outside US IP addresses, so mileage may vary.
Many thanks to your blog post, I have just been assured of a replacement of my XBOX 360 adapter! Thanks a lot.
Regards
Madhav
Hi,
I have an xbox360kineck bundle bought in the USA, but I just moved to Shanghai, China.
Can you help me to get contact info for Microsoft in Shanghai?
Got my power supply replaced today….Thanks guys for all your support…
Hey, I have another prob.look,my brother lives in UK,and he has been getting me various things from there which always works fine,even I had a ps2 which worked cool,but some this damn xbox’s adaptor got smoked and there is this burnt smell coming of it .he bought it in December,now plzz tell me that do MS replaces UK adaptors for free or should I go for a new one? And will the new one work fine with the Xbox?? Please help meeee…..
THANK YOU FOR POSTING THIS…. I ALSO GOT A REPLACEMENT ADAPTER!!
Where is the Microsoft Service Center in Chennai?
I need to drop my 120V power adapter and get replaced with 220v for my xbox360.
I called up Microsoft number last week and they
gave me a replacement adapter today. Way to go Microsoft!
Hi,
I heard from a sales guy (Reliance Digital), that it is not possible to play the Indian Game CD’S (which are in PAL format) in the Xbox 360 bought from US. Is this true ? Please update.
Awesome!!! Such a useful piece of information. Came to India with my brand new XBOX 360 yesterday and when plugged-in, it went boom
…all smoke…quickly googled, got to this blog, called MS Support number given in the blog,they have assured to replace it for free in 5 days. XBOX Serial number needed and they insist that device should not be tampered in any way. Mine is not. Waiting for my Indian power supply unit to arrive. Could not help but thank the blog owner immediately 
Same issue. Can I get the email address for XBOX- Support. I will try the toll free number today and see if it works.
Thank you very much.. I replaced my XBOX adapter!!
Thanks to you. I got my power supply replaced yesterday. Now the problem is, it has a big 3 pin plug and I don’t have a big socket near my TV. I was very disappointed.
can anyone help me what should I do now?
Just go to your nearby electric store to buy a multiplug adapter that accepts this 3pin top and plugs into regular power output.
I tried with multi-plug adapter, it worked and I could play games. Thanks for your help.
After registering my product @ https://myservice.xbox.com/en-US/pages/DeviceRegistration.aspx, i tried a live chat with the MS Xbox agent.I found my warranty got expired already. Agent suggested me to use any 110v to 220v converter for using a US version power brick in India. May be if the warranty is not expired i hope they might have replaced…
Microsoft has been very understanding. I have a personal experience of AC adapter being replaced free of cost twice. Talk to Microsoft customer care and tell that your warranty has expired and you have such and such problem- more often than not you can get a positive reply. My experience!
Hi,
This post was very helpful. Thank you.
Thanks a lot for your wonderful blog Venkat. Keep up the good work.
Best Regards,
Sathish
Thank you . just called n waiting for shipment!
Thanks alot for providing the details. I have called to MS and waiting for the replacement.